Indor

Privacy Policy

Last updated: June 13, 2026

1. Introduction

Indor (“we,” “us,” or “our”) operates the Indor mobile application and website (collectively, the “Service”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

Indor is a home operating system designed to help homeowners manage their property through maintenance scheduling, document management, property facts tracking, service provider connections, and related home management tools. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

2.1 Personal Information You Provide

When you create an account or use our Service, we may collect:

  • Name, email address, phone number
  • Account credentials (encrypted passwords)
  • Profile information such as your role (homeowner, realtor, property administrator, service provider)
  • Property address and property-related information
  • Payment information (processed securely through third-party payment processors)

2.2 Property and Home Data

To provide our home management services, we collect and process:

  • Property details (address, year built, square footage, number of bedrooms/bathrooms)
  • Home systems information (HVAC, water heater, roof, electrical, plumbing)
  • Maintenance records and schedules
  • Documents you upload (inspection reports, warranties, disclosures)
  • Permit and improvement history
  • Service provider interactions and booking history

2.3 Automatically Collected Information

  • Device information (type, operating system, unique identifiers)
  • Usage data (features used, pages visited, time spent)
  • Log data (IP address, browser type, access times)
  • Location data (with your consent, for local service recommendations)

3. How We Use Your Information

We use collected information to:

  • Provide and maintain the Service, including property management features
  • Generate AI-powered maintenance plans tailored to your home
  • Auto-fill property facts from public and verified data sources
  • Connect you with vetted service providers in your area
  • Send maintenance reminders and emergency service notifications
  • Store and organize your home documents securely
  • Improve and personalize your experience
  • Process payments for services booked through the platform
  • Communicate with you about updates, features, and support
  • Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell your personal information. We may share information with:

  • Service Providers: Third-party vendors who help us operate the Service (cloud hosting, analytics, payment processing)
  • Professional Service Providers: When you book a service through Indor, relevant information is shared with the vetted professional to complete the service
  • Legal Requirements: When required by law, subpoena, or legal process
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • With Your Consent: When you explicitly authorize sharing

5. Data Security

We implement industry-standard security measures to protect your information, including encryption in transit and at rest, secure cloud infrastructure, regular security audits, and access controls. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. Property data and documents are retained as long as you maintain your account. You may request deletion of your data at any time by contacting us.

7. Your Rights and Choices

You have the right to:

  • Access, update, or delete your personal information
  • Opt out of marketing communications
  • Request a copy of your data in a portable format
  • Withdraw consent for data processing
  • Delete your account and associated data

8. Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us.

9. Third-Party Services

Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new Privacy Policy on this page and updating the “Last updated” date. Your continued use of the Service after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Indor is operated by Safe Project Solution.